claroventia operates as a financial education platform helping individuals understand inflation impacts and economic principles. We're based at Ashbrook Infant and Nursery School, Victoria Ave, Borrowash, Derby DE72 3HF, United Kingdom.

This privacy policy explains how we collect, use, and protect your personal information when you visit our website or engage with our educational services. We take your privacy seriously and comply with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

As the data controller, we determine how and why your personal data is processed. Any questions about this policy should be directed to our privacy team at info@claroventia.com.

We collect several types of information to provide and improve our educational services:

We only collect information that's necessary for providing our educational services or improving user experience. You can choose not to provide certain information, though this might limit your access to specific features.

Your personal information helps us deliver effective financial education and maintain our platform. We use your data to provide course access, send educational materials, and offer personalized learning experiences.

Communication purposes include sending course updates, educational newsletters, and responding to your inquiries. We never use your information for unsolicited marketing without your explicit consent.

Technical data helps us understand how visitors use our website, identify popular content, and fix any issues. This information is typically anonymized and used for analytics purposes only.

We may use your information to comply with legal obligations, protect our legitimate interests, or fulfill contractual obligations related to course enrollment and completion.

Under UK data protection law, we must have a lawful basis for processing your personal information. Most of our processing is based on contract performance when you enroll in courses or request educational materials.

We rely on legitimate interests for website analytics, security measures, and improving our educational content. These interests don't override your fundamental rights and freedoms.

Where we need your consent, such as for marketing communications, we'll ask for it explicitly and you can withdraw it at any time through your account settings or by contacting us directly.

In some cases, we process information to comply with legal obligations, particularly regarding financial education standards and consumer protection regulations.

We don't sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who help us operate our platform and deliver educational services.

These include payment processors, email service providers, hosting companies, and analytics services. All third parties are contractually obligated to protect your information and use it only for specified purposes.

We may disclose information if required by law, to protect our rights, prevent fraud, or ensure user safety. In such cases, we'll limit disclosure to what's legally necessary.

If claroventia is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you of any such changes and your options regarding your data.

Under UK data protection law, you have several important rights regarding your personal information:

To exercise any of these rights, contact us at info@claroventia.com with your request and proof of identity. We'll respond within one month and won't charge a fee unless your request is clearly unfounded or excessive.

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use industry-standard encryption, secure servers, and regular security assessments.

Access to personal data is restricted to authorized personnel who need it for their work. All staff receive data protection training and are bound by confidentiality agreements.

While we strive to protect your information, no internet transmission or electronic storage is 100% secure. We continuously update our security practices and promptly address any identified vulnerabilities.

In the unlikely event of a data breach affecting your personal information, we'll notify you and relevant authorities as required by law, typically within 72 hours of discovery.

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Course enrollment data is typically kept for seven years after course completion for certification purposes.

Marketing communications data is retained until you unsubscribe or request deletion. Website analytics data is anonymized after 26 months, while technical logs are deleted after 12 months.

When you request account deletion, we'll remove your personal information within 30 days, though some data may be retained longer if required for legal compliance or dispute resolution.

Inactive accounts may be automatically deleted after three years of no activity, following advance notice to your registered email address.

Our website uses cookies and similar technologies to enhance your experience and understand how visitors interact with our content. Essential cookies are necessary for basic website functionality and cannot be disabled.

Analytics cookies help us understand which educational content is most valuable and identify areas for improvement. These cookies don't identify you personally but provide aggregate usage statistics.

Preference cookies remember your choices, such as language settings or course bookmarks. Marketing cookies, if you've consented, help us show relevant educational content and measure campaign effectiveness.

You can control cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may affect website functionality or limit access to personalized features.

Some of our service providers may be located outside the United Kingdom. When transferring personal data internationally, we ensure adequate protection through approved mechanisms such as adequacy decisions or appropriate safeguards.

We use standard contractual clauses approved by UK authorities and conduct due diligence on all international data processors. Your rights under UK data protection law remain protected regardless of where your data is processed.

If you have concerns about international transfers of your data, please contact us for more information about the specific safeguards in place.

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. Significant changes will be communicated through email notifications or prominent website notices.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "last updated" date at the top of this policy indicates when changes were most recently made.

Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may request account deletion or contact us to discuss your concerns.